FAQs

What should I bring to my appointment?

Please bring your Ontario Health card, your current prescription glasses, and if you are a new patient, any records of your previous eye examinations if done elsewhere. This is especially important if you have been treated for any eye condition in the past and more so, if you are interested in a second opinion. It is also important to have a list of all your medications and in particular, any eye drops you are using. It is advisable to bring sunglasses as you may have drops to dilate your pupils during the appointment.

What is the cost of an eye exam?

Our comprehensive eye exams include computerized testing of your central and peripheral vision, a glaucoma assessment, cataract and macular degeneration assessment, and scanning laser images of the optic nerve head, retina and other important structures of the eye. The cost of the comprehensive eye exam is $245.00.

Why does the eye exam cost so much? It seems more expensive than other offices.

There may be differences in the type of eye exam between different offices. There may be more or less procedures performed, different instruments and technologies used and who performs some of the tests (staff vs. doctor). Make sure you inquire about what is included in the eye exam.

Are eye exams covered by insurance/OHIP?

OHIP covers a basic eye exam for patients under 20 years of age and 65 or older.  There are also certain conditions that are covered between the ages of 20 and 65.  Most of the advanced testing and contact lens services provided are not covered under OHIP.  Some services and procedures may be covered under your private medical insurance plan.  It is recommended that you check with your insurance provider directly.

Can you direct bill to my insurance company?

While we do not direct bill to insurance companies, we will provide an invoice that you may submit to your insurance company for reimbursement.  We can also help you complete the required documentation.

What should I expect during an eye exam?

We have three different levels of eye exam that we administer to suit a patient?s needs. Please see our Eye Exams (link) page for more information. We also provide a range of services that include, but are not limited to:

  • Provision of Contact Lenses, Solutions and Dry Eye Therapy and Aftercare
  • Contact Lens fittings
  • Risk Assessment of Glaucoma
  • Risk Assessment of Macular Degeneration, Cataracts and other disease testing
  • Same day appointments
  • LASIK co-management
  • How long will an eye test take?
  • The length of the appointment is dependent upon which level Eye Exam you have chosen.

A rough guideline is as follows:

  • Basic Eye Exam 40 minutes
  • Standard Eye Exam 40 minutes
  • Comprehensive Eye Exam (CEE) 75 minutes

Does the Comprehensive Eye Exam (CEE) hurt?

No. All of our examinations are painless.

How often should I have an eye exam?

Your doctor will recommend the appropriate schedule for your exams. This is usually based on factors such as your previous vision and eye health history and family history.

In general, we recommend that children up to 18 years old and adults 65 years old and over have an eye exam every year. Adults between 18-64 years old will have eye exams every 1-2 years based on the above factors. Contact lens wearers should also have an eye exam every year.

My vision's fine; why do I need to see the doctor?

Gradual changes in vision and eye health may not be noticeable by the patient. Some of these changes can lead to major vision loss or poor eye health if not treated on time. Often, these changes are painless and occur only in one eye. Because of this, patients often miss the signals of the onset of a problem. Only after an initial examination, can the doctor recommend the right schedule for each patient.

Is there an extra fee for a contact lens examination?

Yes, the cost of a contact lens evaluation is dependent on the type contact lens that is fit. During the contact lens examination and during a one-week follow-up visit, your eyes are examined to determine the suitability of contact lens wear. The fit, comfort and vision of the contact lenses are evaluated.  This may include the introduction of new brands or materials that improve upon comfort or health.

What are progressive lenses?

A type of bifocal/trifocal characterized by a gradient of increasing lens power, added to the wearer's correction for the other refractive errors. They are free of segments or lines on the surface.

Should I wear my contact lenses to the eye exam?

Yes, we recommend that you wear your contact lenses to the exam if this is your usual day-to-day means of vision correction. If you are a part-time/occasional contact lens wearer, you can wear the contact lenses to the exam and bring one of your present pairs of eyeglasses with you to the exam.

Do I get a copy of my prescription right away?

When your eye exam is completed, a copy of your glasses prescription will be provided for you, including instructions on how they should be worn.

How long does it take to get my lenses once they are ordered?

Contact lens supply usually takes 2-4 business days to arrive. In the interim, trial contact lenses may be provided as needed.

If I wear glasses, does this mean that I can wear contact lenses?

Yes, in most cases, however, there are a number of factors that need  to be considered when determining the suitability of contact lens wear:  Your prescription, eye health, comfort and vision.

Do you do Lasik surgery?

We provide laser vision consultations in order to educate our patients on whether or not they are a good candidate for laser vision correction or other surgical options. The pre and post-operative care are performed in our office, and we will refer you to the out-patient laser surgery facility that best meets your needs.

Do I have to wear sunglasses?

It's recommended that you always wear protective lenses outdoors? even on overcast days. Sunglasses protect your eyes from harmful ultraviolent (UV) rays, and exposure to these rays has been associated with the development of cataracts and Age-Related Macular Degeneration (ARMD). Quality sunglasses protect your eyes by blocking 100 percent of the sun's harmful UV rays.  Sunglasses also protect the delicate skin around the eyes from UV rays that cause wrinkles and premature aging.

Can you treat glaucoma, macular degeneration and other serious conditions?

Yes, we provide a detailed evaluation and treatment plan for eye diseases, which may include a referral to an ophthalmologist. Early detection of these conditions is important, but many options are still available for those with longstanding eye conditions.

What are your office hours?

Please refer to our website for the office hours: Monday through Friday 8:00am-5:00pm. We have a doctor Monday, Wednesday and Friday.

Do I need an appointment time or do you accept walk in patients?

We gladly accept walk-ins based on availability.  We do also accept appointments.

Can I have an eye exam while pregnant? Should I wait because of vision fluctuations?

Yes, eye exams can be done at any time during a pregnancy and are recommended if you do experience vision fluctuations. Changes in body fluid levels and hormones are the usual causes of vision fluctuations. This could affect activities such as driving and computer work. Hypertension and diabetes are also risks during pregnancy and can often be first detected during an eye exam.  Vision typically stabilizes three months post-partum.  If possible, it would be advisable to wait until that time.

Do you do children's exams?If so, when should my child's first exam be?

We do provide eye exams for children.  It is recommended that your child have their first eye exam at 6 months, a year old, three years and then every year thereafter.  Eye exams for infants and toddlers are not the same as that for adults.  The tests are more objective, but we examine the vision, the health of the eyes, and how well the eyes work together.  OHIP covers children?s eye exams annually up to the age of 20.

What is the difference between an optometrist, optician and ophthalmologist?

An optometrist is usually the first person you see for any vision or eye health concern. He or she specializes in eye examinations and contact lens fittings. Your optometrist can also test for eye diseases, and can also diagnose and treat certain eye conditions with medication. Regular eye exams, glasses and contact lenses prescriptions and treatment for eye infections are done by optometrists.

An ophthalmologist is a medical doctor who specializes in the eyes. Ophthalmologists can perform vision examinations, prescribe medications, test for and treat eye diseases or eye injuries. He or She can perform most of the eye surgeries and usually require a referral for an appointment.

An optician fills the prescriptions written by Optometrists and Ophthalmologists, and expertly fits the resulting eyewear.

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